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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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July 1, 2024

5  out of  5 rating by M
"Matt is the best been with him a few years and is always willing to help and answer questions. Even help me file a claim."
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Scott Mackinder

June 26, 2024

5  out of  5 rating by Scott Mackinder
"They are amazing every time best branch out there"
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Paul Hansen

June 11, 2024

5  out of  5 rating by Paul Hansen
"They are the BEST to work with. Everything you want in an insurance business you get with Matt and his staff."
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robert baxter

March 19, 2024

5  out of  5 rating by robert baxter
"Friendly and knowledgeable staff. I have been with Matt for 3 years and his staff is great."
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Maryellen Dodge

March 5, 2024

1  out of  5 rating by Maryellen Dodge
"I have been a State Farm customer for almost 30 YEARS. I had the same agent for over 20 of those until he passed away. I was automatically transferred to Matt's office and was pleased at first. He even sold us additional coverage. Around the time of 2020, we moved and needed them to make some additional changes/ corrections, and we have had policy questions. We have called, emailed, and texted with the agent's office. We would get a response about 5-10% of the time. My husband asked a question (via phone) about a policy more than TWO years ago and we still never got an answer even after following up. I went back through my emails and found EIGHT that we never received a response to. Several months ago, I received a call from, Dan, who works in the office as a "check in". He caught me at the right time, because instead of just saying everything was fine, I gave him the full rundown of complaints. He of course apologized as you would expect. I sort of thought we would get a phone call from the agent as a follow up but never did. I have finally given up, and decided it's time to change agents as we need to add an additional policy. The new agent we'd like to use, who is much closer to our home, told us that we can go through corporate, but the easiest way is to go to our existing agent. I called the existing agent today (who surprisingly answered) and explained that we'd like to change to an agent closer to our home just to keep it easy. He asked me if there was any other reasons we were changing and I said yes. I explained that I had gone over all the problems with Dan previously, and that we didn't like the unresponsiveness of the office. He said he was "at a loss" and had no idea of these problems. He then proceeded to tell me that I can have the new agent just make the change. He then proceeded to tell me "Have a nice life" and hung up the phone on me. So now, I'm writing this review, and have also called State Farm corporate and filed a formal complaint. I don't understand why customer service is so difficult for some people who work in a field where you're supposed to take care of your customers."
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David Marsala

March 4, 2024

5  out of  5 rating by David Marsala
"Great experience"
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Kimberly Roden

February 12, 2024

5  out of  5 rating by Kimberly Roden
"Agents are knowledgeable, very helpful and are quick to respond to requests. I appreciate them very much!"
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Marie Tillie

February 9, 2024

5  out of  5 rating by Marie Tillie
"I Love The Matthew Graham Agency I Usually Talk To Daniel Ware And He Is Awesome, the Entire Staff Is More Than Helpful."
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Prashant Gupta

February 9, 2024

5  out of  5 rating by Prashant Gupta
"Most honest, helpful and reachable team! Not just insurance, they come with ASSURANCE."
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gregg Kuerst

January 31, 2024

5  out of  5 rating by gregg Kuerst
"Honest and straightforward. Matt and Michelle are awesome. Been doing business with State farm for years"
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Yvonne Mayoski

January 25, 2024

5  out of  5 rating by Yvonne Mayoski
"Very helpful and always nice to do business with! They are great people! Thanks again for all the great service!"
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Rhonda Garlow

January 25, 2024

5  out of  5 rating by Rhonda Garlow
"Always very professional and friendly. Go above and beyond."
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Joe Cote

January 25, 2024

5  out of  5 rating by Joe Cote
"This office has always acted promptly and professionally dealing with any issues that might arise concerning my coverage. The greatly appreciate the zeal shown by these professionals."
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David Kather

January 25, 2024

5  out of  5 rating by David Kather
"You will not find better service anywhere in an insurance agency. They are totally about customer service."
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Dave Kather

January 24, 2024

5  out of  5 rating by Dave Kather
"They went above and beyond. matt really helped me resolve a difficult situation. Highly recommend."
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guildd55 Wilson

January 24, 2024

5  out of  5 rating by guildd55 Wilson
"Incredibly easy process getting insured"
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Vanessa Iorizzo

January 23, 2024

5  out of  5 rating by Vanessa Iorizzo
"Matt Graham’s office takes care of all of my insurance needs and always takes the time to make sure I’m getting the best rates!"
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Chasity Browngardt

December 13, 2023

5  out of  5 rating by Chasity Browngardt
"Dan helped us with all of our insurance needs. He was extremely courteous and helped to guide us on what we needed. Highly recommend."
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Dan c

December 12, 2023

5  out of  5 rating by Dan c
"Hassle free quick service with great rates!!"
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Tom Devaney

November 14, 2023

5  out of  5 rating by Tom Devaney
"Daniel, Michelle and the rest of the team were very helpful , instructive and patient during the process when switching to State Farm. I bundled and saved a bunch of dough. Thanks you!!"
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Paul Thompson

November 7, 2023

5  out of  5 rating by Paul Thompson
"I’ve been with this office for a while now and though Matt’s employees have changed over the years, I consistently get good service, friendly attitudes, professionalism, and never any sales pressure. I have been with State Farm since I’ve been driving and the rates are great for the coverage elected, especially when bundled. Every year I store two vehicles and although I feel like I am bugging them, they make it so easy and make it work with the DMV so the registrations can stay active. Any DMV issues are also promptly taken care of. I’ll be a customer here for years to come."
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Jeffrey Engler

November 6, 2023

5  out of  5 rating by Jeffrey Engler
"Matt Graham is an AWESOME insurance agent! Found the absolute best deal for my auto and homeowners insurance! Always available if I need to stop by to discuss my policies. VERY happy to be a State Farm customer for my insurance needs."
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Cindy Pittsley

November 6, 2023

5  out of  5 rating by Cindy Pittsley
"Matt and Dan been very helpful since I sign up"
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Adam Cayea

November 6, 2023

5  out of  5 rating by Adam Cayea
"I have been with Matt Graham and his team for almost 10 years, they are always very helpful with anything I may need. They make everything easy. I recommend Matt to anyone looking for an insurance agent."
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Mary Luce

November 4, 2023

5  out of  5 rating by Mary Luce
"Great customer service. Would highly recommend checking out Dan & Matt."